Welcome to the Refund Policy page
As an Amazon graphic design services provider, we understand the nature of our creative work and the subjective nature of design preferences. Therefore, we have established a strict no-refund policy. Once you engage our services and make the necessary payments, refunds will not be provided except under exceptional circumstances.
We believe in open communication and collaboration throughout the design process to ensure that we meet your requirements and expectations. We offer unlimited revisions to ensure that the final design aligns with your vision. It is your responsibility to provide clear and detailed instructions, feedback, and timely responses during the project to facilitate the design process.
Exceptions to the No Refund Policy:
We recognize that there may be rare situations where a refund could be considered. In such cases, we will assess refund requests on a case-by-case basis, taking into account factors such as:
Failure to Deliver Services: If we are unable to deliver the requested design services within the agreed-upon timeframe due to unforeseen circumstances or our fault, we may consider a refund.
Quality Assurance: If the delivered design significantly deviates from the agreed-upon requirements and cannot be rectified through revisions, a refund may be considered.
Unauthorized Charges: If there are unauthorized charges on your account for our services, please contact us immediately, and we will investigate the matter and take appropriate action.
Please note that refund requests must be submitted in writing within a reasonable timeframe after project completion or upon identifying the issue. We reserve the right to deny refund requests that do not meet the exceptional circumstances criteria mentioned above.
We encourage you to review our portfolio, testimonials, and previous work examples before engaging our services to ensure that our design style aligns with your vision.
By engaging our Amazon graphic design services, you acknowledge and accept our No Refund Policy. If you have any questions or concerns, please contact us, and we will be happy to address them.